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Here are a few of the Frequently Asked Questions and other important information:
Walk-in registrations are always welcome; however, the only form of payment that is acceptable at the registration desk will be a business or personal check. We regret that we cannot accept credit card payments at the registration desk.
What are my registration options?
You can register for the Conference as an individual attendee or as a shared badge attendee.
- An individual attendee can attend all Conference days and events.
- A shared badge attendee can attend part of the Conference, after which the shared badge is turned over to another attendee from your company.
How do I register on-line?
You can click on the Register link in the top right hand corner of the Home page. Or click here to be taken directly to our Registration page.
What type of information does the Conference collect?
If you are registering as an individual:
Your name
Company name
Address, City, State, Zip
Email Address
If you plan to attend the Monday night session
If you plan to come to the Tuesday night keynote dinner
Your User Group affiliation, if any
Your payment selection (check or PayPal)
How do I enter a shared badge registration?
Use the Individual Registration option to enter a shared badge registration. If you need more than one shared badge, enter an additional individual registration for each shared badge.
Enter the name and address of your company’s contact person in the name and address section of the individual registration.
If anybody using the shared badge will attend the Monday night session or the Tuesday night keynote dinner, be sure to check those options.
Important: please reply to one email confirmation with the names of all of the attendees who will be using the shared badge(s).
We’ll print a badge for each shared badge attendee at the conference with their name on it.
What are my options to pay for the Conference?
You can pay for the Conference online with a credit card using PayPal (Visa, MasterCard, Discover, personal Amex), or you can pay with a check. The registration program asks what type of payment you want to make. Based on your choice, you will see a confirmation page to pay by check or you will be transferred to the PayPal web page.
If you choose to pay by check, mail your check for the total amount to the following address:
NEUGC, Inc.
C/O iTech Solutions, Suite 304
36 Mill Plain Road
Danbury, CT. 06811
Note: American Express Corporate Cards cannot be used with PayPal because of the lack of an agreement between American Express and PayPal. You can use a personal Amex card with PayPal.
What if I need an Invoice generated for my payment?
If you require an invoice to submit for payment of your conference fee please click the following link, INVOICE, and print out this document for your us.
How does PayPal work?
If you choose the Pay with PayPal option, the registration program transfers you to the PayPal site.
If you already have a PayPal account you can login to PayPal when the login page is presented. The Conference Fee amount and the Conference name are displayed on the payment page. You simply complete your payment as you would any other PayPal transaction.
If you haven’t used PayPal before, you will need to enter your personal information for PayPal to process the transaction (see next FAQ if you do not wish to setup a PayPal account). The registration program passes your name and address over to PayPal, so some of the information is already entered for you. PayPal will ask for your credit card information and to set a password for your new PayPal account. When you complete your payment with PayPal they will send you a confirmation email message and a message will also be sent to the Conference staff that your payment was accepted.
NOTE: PayPal uses SSL (Secure Sockets Layer) protocol to protect all information that you enter. PayPal does not provide any of your credit card information (card type, card number, expiration date) to us. All we get from PayPal is a confirmation that you paid for the Conference.
What if I want to pay by PayPal but do not want to setup an account?
If you do not complete the PayPal payment process, which requires setting up an account, but still wish to pay by credit card, you can pay your Conference registration fee by using the Send Money feature in PayPal. This feature uses an email address to identify the party that you wish to direct money to.
- Enter Conference@ix.netcom.com as the Receipt’s Email address.
- Enter the Total Balance Due from your confirmation email.
- Select Service as the Type.
- Enter your Registration ID in the Subject line. This is how we will identify the payment is for your registration.
- A confirmation page is presented to allow you to confirm that you are sending money to the Northeast Users Group Conference, the total dollar amount of that registration and your Conference Registration ID.
NOTE: PayPal policies limit the amount (usually $1000) it will allow to be charged by users who do not have a pre-existing account that has been PayPal "Verified" with higher limits. This policy may prevent paying for multiple registrations with a single credit card. You may have to use more than one credit card to pay for the additional registrations or pay by check. Any "Corporate" labelled card (AMEX, MC, VISA) may also be rejected. We regret that NEUGC has no control of PayPal's policies.
What if I change my mind about registering?
If you decide not to complete your registration you can simply click the Cancel button on any of the registration pages and it will return you to the Conference home page.
How do I know that I am registered?
After you submit your payment (either with PayPal or check) a confirmation email message is sent to you at the email address you supplied with your registration.
What if I have more questions that were not answered here in the FAQ?
How do I enter the contest for a chance to win a $100 gift certificate to Amazon?
Sent an email to contest@neugc.org
What are the official Contest Rules for the NEUGC Weekly Contest?
NEUGC Contest Rules:
To provide fair and equal chance of winning to all entrants, the following are the official rules for any NEUGC contest. NO PURCHASE NECESSARY. PURCHASE WILL NOT IMPROVE CHANCES OF WINNING, but we hope that you’ll review all the exciting sessions that are being offered and decide to attend. All entrants and winners must be 18 years of age or older.
1. Contest Entry:
Entrants must send entries(email) using the correct contest entry email address, subject line, and indicate their full name and organization name in the body of the email. NEUGC is not responsible for incomplete or incorrect entries or entries that were sent but not received by NEUGC. Only one entry per person will be considered for contest entry. No individual may enter the contest more than once using multiple email addresses.
2. Selection of Winning Entry:
Winners will be chosen at random from all eligible entries received.
3. Notification of Winners:
Winners of all contests will be contacted at the “sender” email address used to enter the contest, and the person receiving and replying to the winner announcement email will be considered the winner. NEUGC will email the contest prize to the email address supplied by the entrant.
4. Use of Contest Winners Name:
The contest winner agrees to allow NEUGC to use their name to publicly announce the winner of any contest on the NEUGC web site(www.neugc.org).
5. Awarding Prizes:
Claiming of prizes requires an email response to NEUGC from the winning sender email address within 7 days of being notified of winning at the email address used to enter. Failure to respond shall mean that the winner forfeits the prize. NEUGC is not required to award any forfeited prize. Each prize winner must supply NEUGC with his/her legal name, mailing address, daytime telephone numbers and company or organization that they are currently employed with. Winners may not request substitutions of prize winnings. All winners are solely responsible for any and all taxes and/or fees, and all such additional costs that may be incurred by the use of the awarded prize. NEUGC will not be held liable for any warranty, costs, damage, injury, or any other claims incurred as a result of usage of any prize. NEUGC is not liable for any loss arising out of or in connection with or resulting from any contest promoted by NEUGC. If the specified prize becomes unavailable due to unforeseen circumstances, NEUGC may substitute a prize of like or equal value. Management and families of the NEUGC executive board are prohibited from winning any prizes awarded by NEUGC. NEUGC reserves the right to alter any rules of any contest at anytime. If you have any questions about any NEUGC contest please contact webmaster@neugc.org.
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